How to Get Verizon Call Log

Keeping track of your call history can be essential for various reasons, such as monitoring your phone usage, verifying call details, or keeping records for business purposes. If you’re a Verizon customer and need to access your call log, this guide will show you how to do it quickly and easily.

Why You Might Need Your Verizon Call Log

Reasons to Access Call Logs

  • Monitoring Usage: Keep track of your call durations and frequency.
  • Billing Verification: Verify calls for billing accuracy.
  • Record Keeping: Maintain records for business or personal purposes.
  • Dispute Resolution: Resolve disputes regarding calls made or received.

Steps to Access Your Verizon Call Log

1. Using the My Verizon App

The My Verizon app provides a convenient way to access your call logs directly from your mobile device.

Step-by-Step Guide

  1. Download the App: If you haven’t already, download the My Verizon app from the App Store (iOS) or Google Play Store (Android).
  2. Log In: Open the app and log in using your Verizon account credentials.
  3. Navigate to Usage: Tap on the “Menu” icon (usually three horizontal lines) and select “Account.”
  4. Select View Usage: Tap on “View Usage” to see your usage details.
  5. View Call Logs: Scroll down to the “Minutes” section and tap on it to view your call logs.


  • Open the My Verizon app and log in.
  • Navigate to “Account” and then “View Usage.”
  • Scroll to the “Minutes” section to view your call log.

2. Using the Verizon Website

You can also access your call logs through the Verizon website using a computer or mobile browser.

Step-by-Step Guide

  1. Go to Verizon’s Website: Open your browser and go to the Verizon Wireless homepage.
  2. Log In to Your Account: Click on “Sign In” at the top right corner and enter your Verizon account credentials.
  3. Navigate to My Usage: Hover over “My Verizon” and select “My Usage” from the dropdown menu.
  4. View Call Details: Click on “View Usage” under the “Minutes” section to access your call logs.


  • Visit the Verizon Wireless website and log in.
  • Go to “My Verizon” and select “My Usage.”
  • Click on “View Usage” in the “Minutes” section to see your call log.

3. Requesting a Detailed Bill

If you prefer a printed record, you can request a detailed bill that includes your call log.

Step-by-Step Guide

  1. Log In to Your Verizon Account: Access your account through the My Verizon app or website.
  2. Go to Billing: Navigate to the “Billing” section.
  3. Request a Detailed Bill: Select “Bill Overview” and then choose “Download” or “Print” for a detailed bill that includes call logs.


  • Log in to your Verizon account.
  • Navigate to “Billing” and select “Bill Overview.”
  • Choose “Download” or “Print” to get a detailed bill with call logs.

Tips for Using Your Call Log

Organizing Your Call History

  • Regular Downloads: Regularly download your call logs to keep an organized record.
  • Categorize Calls: Use a spreadsheet to categorize calls by date, time, and purpose.
  • Backup Data: Store your call logs in a secure location, such as cloud storage or an external hard drive.

Privacy and Security

  • Keep Information Safe: Ensure that your call logs are stored securely to protect your privacy.
  • Limit Sharing: Only share call log details with trusted individuals or for necessary purposes.
  • Monitor for Unusual Activity: Regularly review your call logs to detect any unauthorized activity.

Troubleshooting Common Issues

Unable to Access Call Logs

If you’re having trouble accessing your call logs, try the following:

  • Check Your Credentials: Ensure you’re using the correct Verizon account credentials.
  • Update the App: Make sure the My Verizon app is updated to the latest version.
  • Clear Browser Cache: If using the website, clear your browser’s cache and cookies.
  • Contact Support: If issues persist, contact Verizon customer support for assistance.

Incomplete Call Logs

If your call logs appear incomplete, consider these solutions:

  • Check Date Range: Ensure you’re viewing the correct date range for your call history.
  • Refresh the Page: Refresh the app or website to load the most recent data.
  • Request a Detailed Bill: For a comprehensive record, request a detailed bill from Verizon.


Accessing your Verizon call log is a straightforward process, whether you use the My Verizon app, the Verizon website, or request a detailed bill. By following these steps, you can easily keep track of your call history for monitoring, billing verification, or record-keeping purposes. Remember to secure your call logs and regularly review them to ensure your information is accurate and up to date.

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